How Do I Get Refund from Expedia? | User Guide

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1. Review Your Booking and Cancellation Policy

  • Log in to your Expedia account.
  • Navigate to "My Trips" and find the booking for which you seek a refund.
  • Check the cancellation policy and refund terms associated with your reservation to understand your eligibility.

2. Cancel Your Booking (if applicable)

  • Select the booking you wish to cancel.
  • Click on the “Cancel” button and follow the instructions. If your booking is eligible for a refund, this will initiate the refund process.

3. Request a Refund

  • If the cancellation does not automatically process a refund or if you encounter issues:
    • Go to the “Customer Service” section on the Expedia website.
    • Contact Expedia support via phone, chat, or email.
    • Provide your booking reference number and details of your refund request.

4. Monitor Your Refund Status

  • After initiating the refund, check the status of your request in the “My Trips” section or through your email.
  • Refunds typically take a few days to process, depending on the payment method and the provider’s policies.

5. Follow Up If Necessary

  • If you do not receive your refund within the expected timeframe, follow up with Expedia’s customer service.
  • Ensure you have your booking reference number and any previous correspondence handy for reference.

Tips

  • Be aware of deadlines for cancellations and refunds to avoid forfeiting your payment.
  • Document all communications with Expedia for reference.
  • Check with your financial institution if there are delays, as sometimes refunds are processed on their end.

By following these steps, you can effectively manage and request a refund from Expedia.

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