WhatsApp has become a leading communication platform with more than 2 billion active users worldwide. WhatsApp Marketing has transformed the online business arena. WhatsApp Web, which helps users to use WhatsApp on their desktops & laptops, offers excellent cross-device communication support. You can easily access your business account through Business WhatsApp Web login.   

WhatsApp Business Web, which facilitates business communications through desktops and laptops, has also become a popular feature. Therefore, it is critical for companies to learn how to utilize it to the best of their ability.   

This article is a complete guide on WhatsApp Business Web and helps companies understand the features efficiently.   

So, go on and just manage your chats and customer orders right from your browser!   

What is WhatsApp Business Web? 

WhatsApp created WhatsApp Business to help companies communicate efficiently with their customers. It is mostly useful for mid-size and small business houses. WhatsApp Business Web is a feature that allows companies to connect with their customers through desktops & laptops. It also provides companies with the ability to synchronize multi-device business communications and offer instant support to their customers. WhatsApp Web Business lets you handle customer queries, track orders, and respond to messages seamlessly from your desktop.  

With Web WhatsApp Business, you can manage and use your business communications on the go using your computer’s browser easily.  

To turn your WhatsApp Business Web on, you simply need to link your existing WhatsApp Business account login in pc with the web application.  

WhatsApp Web vs. WhatsApp Business Web  

Concept wise, there aren’t many differences between the basic WhatsApp Web & WhatsApp Business Web. Both applications are designed to provide excellent cross-device communication capabilities for companies. Since the WhatsApp Business app was specifically created for assisting companies, it offers better tools, options, and functions for business communication management. This allows your company to have efficient and well-organized conversations.  

WhatsApp Business Web is a browser-based version of the WhatsApp Business app that allows you to send and receive messages and make calls from your computer. It syncs your messages between your devices – your phone and computer, so you can view them on both devices.   

WhatsApp Business Web offers the same features as the WhatsApp mobile app, including Sending and receiving messages, making voice and video calls, and Sharing files.   

WhatsApp Business is designed to help businesses interact with customers, and it includes tools for: automating messages, sorting messages, responding to messages quickly, and creating greeting messages. WhatsApp Business login is vital to manage customer interactions and business operations.  

Comparison Between WhatsApp Business Web and WhatsApp Business Desktop 

Easy Steps to Use WhatsApp Business Web 

Using WhatsApp Business Web on both Mac and Windows is the same. Here are the steps to follow:  

Go to https://web.whatsapp.com/ > scan QR code displayed  

Open the WhatsApp Business App on your phone   

Go to Linked Devices > Link a Device > Scan QR on desktop browser  

Once the sync is done, you can start using WhatsApp Business Web.  

Benefits of WhatsApp Business Web  

There are 4 major benefits of using WhatsApp Business Web. Let us unfold them one after the other here:  

1. Multiple device logins 

Apart from the phone you are using the WhatsApp account on, you can also login via four additional desktop devices.   

But as you expand your activities, you may have to handle queries across different departments, which may mean giving access to more people. This is where WhatsApp Business API can help you with its unlimited teammate logins.   

2. Stay connected 

Even if your phone is out of coverage or not connected to the internet network, it allows you to use the account on your desktop (with Wi-Fi access).  

3. Focus on work tools 

With WhatsApp on the Web, you can easily work with other tools you may be using at work without missing a single message from your customers.   

4. Set greeting and away messages 

Like the WhatsApp Business app on mobile devices, you can set up greeting and away messages on the web extension.   

WhatsApp Business API is designed for medium to large businesses with various advanced features. WhatsApp Business API helps handle the above limitations and offers support for third-party integrations when used with solutions like WebMaxy WhatsApp Commerce.  

WhatsApp Business Web with WhatsApp API   

With WebMaxy WhatsApp Commerce, you can get below mentioned features by integration of WhatsApp Business Web and WhatsApp API.  

WhatsApp Chat Widget  

Expand your reach by allowing customers to initiate conversations directly from your website using a WhatsApp chat widget.  

Advanced WhatsApp Automations  

Our solution offers WhatsApp broadcast limits and allows WhatsApp automation for various scenarios such as greetings, promotions, customer support, and more, enhancing efficiency and customer engagement.  

WhatsApp CRM  

Collaborate smoothly with your team to ensure timely responses to incoming messages using a shared team inbox and CRM features provided by WebMaxy.  

WhatsApp Commerce  

Optimize the checkout experience for customers by leveraging commerce features on WhatsApp, including WhatsApp catalog management and order processing directly within the messaging app.  

Campaign Analytics  

Gain insights into the utility of your WhatsApp Campaigns with comprehensive analytics provided by WebMaxy WhatsApp Commerce, tracking metrics such as message delivery, engagement, sales, and revenue.  

Tips and Tricks to Use WhatsApp Business Web  

The need for important tips and tricks for using WhatsApp Business Web is essential for businesses. They are as follows:  

Have Team Collaboration  

Since WhatsApp Business Web allows four team members to simultaneously use a single WhatsApp profile, a company can create a smooth & highly collaborative work environment. This enables your team to communicate effectively and offer instant replies to customers.  

Use Automation  

WhatsApp Business Web enables your team to send Greeting & Away messages. This is a main advantage because it allows you to save time & focus on core tasks while also ensuring the best attention & support for all your customers.  

Try One-to-One & Group Calls  

WhatsApp Web helps one-to-one and group calls. With this facility, your support team can connect with customers through voice & video calls to provide prompt assistance whenever necessary. With the help of calls, your company will be able to build relationships with the customer base. So do use this feature.  

Acquire Genuine Insights  

Most WhatsApp Business Web users fail to properly make use of the data and statistics offered by WhatsApp Business. By using this feature, you can gain entire insights into your business’s customer behavior & activity. These insights will permit you to make smarter decisions for improving your business performance.  

How to Set Up WhatsApp Business Web (for all devices and browsers) 

In this part of the article, we will guide you on how to integrate WhatsApp Web with your WhatsApp Business account.  

1. WhatsApp Web’s desktop version for Windows  

WhatsApp Web’s desktop version for Windows can be integrated with your WhatsApp Business account in a few steps:  

Step 1 – Open Microsoft Store & search for ‘WhatsApp Desktop’  

Step 2 – Download ‘WhatsApp Desktop’ by clicking the ‘Get’ button.  

Step 3 – Once you install the application on your computer, you will see a QR code for scanning.  

Step 4 – Open the ‘WhatsApp Business’ application on your phone & go to Menu.  

Step 5 – Click ‘Linked Devices’ -> ‘Link a Device’ & use the QR code scanner to scan the QR code on your desktop.  

Step 6 – Once scanned, your phone will be connected to your desktop application. You can use the application now.  

2. WhatsApp Business via the Desktop App (Mac)  

WhatsApp Business Web can also be used on your Apple Mac systems. The steps are like the Windows-WhatsApp Business integration.  

Step 1 – Visit the Apple AppStore & search for the ‘WhatsApp Desktop’ application.  

Step 2 – Download ‘WhatsApp Desktop’ & install the application on your MacBook.  

Step 3 – Much like the Windows application, you will see a QR code that can be scanned.  

Step 3 – Open the ‘WhatsApp Business’ application on your phone & click ‘Settings’.  

Step 4 – Click ‘WhatsApp Web/Desktop’ & use the QR code scanner to scan the QR code on your desktop.  

Step 5 – Once scanned, your phone will be connected to your desktop application.  

3. WhatsApp Business in Your Browser  

If you need to use WhatsApp Business Web instantly, you can open WhatsApp in your browser & connect it to your phone. This is the right option for you or your team.   

Step 1 – Open your browser and visit web.whatsapp.com  

Step 2 – You will see a screen with a scannable WhatsApp QR code.  

Step 3 – Open the ‘WhatsApp Business’ app on your phone.  

Step 4 – Tap on ‘Menu’ & select ‘Link a Device’ from the ‘Linked Devices’ menu option.  

Step 5 – Scan the QR code using the scanner and connect the desktop to your phone instantly.  

4. WhatsApp Business via a Chrome Extension  

If you are using Google Chrome, you can also use one of the several extensions available to use your WhatsApp Business account on your desktop. There are several extensions that boost your WhatsApp Business Web experience by adding additional features.  

Step 1 – Open the Google Chrome Webstore by visiting https://chrome.google.com/webstore/  

Step 2 – Select your preferred extension (There are several extensions like WAToolkit, WA Web Plus, Cooby, etc.)  

Step 3 – Download & install the selected extension.  

Step 4 – Connect your WhatsApp Business account by either logging in through the extension or scanning the QR code.  

To scan the QR code, go to Menu – Linked Devices – Link a Device.  

Step 5 – Your WhatsApp Business account will now be connected to your desktop.  

Wrapping Up  

You can do more on your desktop using the WhatsApp Business API with WebMaxy WhatsApp Commerce. Apart from working on all limitations of WhatsApp Business Web, WebMaxy WhatsApp Commerce ensures you succeed with turning the messaging app into a growth channel for your business with prompt customer support and success.   

You can Log in to WhatsApp Business Web on your PC and simplify all your customer interactions with ease. So, just access your WhatsApp Business account through WP web login and manage your business from your desktop, worry-free.  

For more queries and clarifications, we are available 24/7 for all our customers.   

You can email us at: info@webmaxy.co. 

Start Using WhatsApp Business Web Today to Enhance Your Communication 

Learn to grow your business effectively with WebMaxy WhatsApp Commerce. 

Book an Appointment 

Frequently Asked Questions 

What is WhatsApp business web? 

WhatsApp Business Web is a web-based version of the WhatsApp Business app that enables businesses to use WhatsApp for professional communication. It’s developed to help businesses manage customer interactions, promote their products and services, and offer customer support.    

How to use WhatsApp business web? 

To use WhatsApp Business Web, you can follow these steps:   

- Go to web.whatsapp.com in your browser.   

- Open the WhatsApp Business app on your phone.   

- Go to Settings or More options and select WhatsApp Web.   

- Scan the QR code on your desktop screen with your phone.   

You can use WhatsApp Business Web across all major browsers, including Chrome, Safari, Firefox, Edge, and Opera. Once you've scanned the QR code, you can access your WhatsApp Business chats on the web. You do not need to use your phone again to access WhatsApp on your computer once you've successfully logged in. 

How to do WhatsApp business web login? 

To log into your WhatsApp Business account on a web browser, you can do the following:   
- Go to the WhatsApp Web website   
- Open the WhatsApp Business app on your phone   
- Go to Settings and select Linked Devices   
- Click Link a Device   
- Scan the QR code on the WhatsApp Business Web website with your phone 

You can use WhatsApp Business on up to four linked devices at a time.   

How to connect WhatsApp business to WhatsApp web? 

To connect your WhatsApp Business account to WhatsApp Web, you can do the following:   

 - Ensure you have the latest version of the WhatsApp Business app on your phone   

 - Open WhatsApp Business on your phone  

 - Go to Settings or More options and select WhatsApp Web   

 - Open your internet browser and go to web.whatsapp.com   

 - Scan the QR code on your desktop screen with your phone   

How to do WhatsApp web login with WebMaxy WhatsApp Commerce?   

For starting with WebMaxy WhatsApp Commerce, you need to create an account on WebMaxy eGrowth or with WebMaxy Website login section. Then, you need to connect your Whatsapp business account with WebMaxy. Once you have integrated your Whatsapp account with WebMaxy, you can start using WhatsApp Business Web login in pc by scanning the QR Code.