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CRM vs Excel: The Hidden Costs of Managing Customers with SpreadsheetsFor many businesses, Excel is the first tool used to manage customer information, sales leads, follow-ups, and business operations. It is affordable, familiar, and easy to customize. But as a company grows, managing customer relationships through spreadsheets can quickly become complicated. More leads, larger sales teams, frequent follow-ups, and increasing customer data create challenges that...0 Commentaires 0 Parts 147 Vue 0 Aperçu