The type of ticket you booked determines whether you can cancel your Virgin Atlantic ticket. Under the Virgin Atlantic Cancellation policy, you may cancel your Virgin flight, but you will have to follow the terms and conditions. You may cancel all types of flight tickets except the Economy Lite ticket. To cancel a Virgin Atlantic flight, contact the customer service department, visit the Virgin Atlantic website, or directly visit the nearby office. https://flightcancellationpolicy.com/virgin-atlantic-cancellation-policy