Breaking down Customer Related Bottlenecks with Dataplatrs Call...

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2025-01-30 17:34:46 - Translate -

Breaking down Customer Related Bottlenecks with Dataplatrs Call Centre Analytics

Call centres are at the front line of customer service but bottlenecks in handling customer interactions can have a negative impact on customer satisfaction and call center efficiency. Repetitive complaints, long wait times and inconsistent responses all stem from lack of real time insights and structured workflows. These issues if left unaddressed can lead to lost customers....

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