Data Bridge Market Research analyses that the Unified Communication As A Service Market was valued at USD 46.89 billion in 2021 and is expected to reach the value of USD 216.17 billion by 2029, at a CAGR of 21.05% during the forecast period of 2022-2029. In addition to the market insights such as market value, growth rate, market segments, geographical coverage, market players, and market scenario, the market report curated by the Data Bridge Market Research team includes in-depth expert analysis, import/export analysis, pricing analysis, production consumption analysis, and pestle analysis.

A typical delivery model in which a vendor can deliver a variety of communication and collaboration applications, as well as the associated services, to its customers via the internet, using IP blocks as containers for small units of information. Single-tenancy and multi-tenancy are two approaches by which the delivery model reaches its customers. Organizational trends toward mobility and Bring Your Own Device (BYOD), as well as demands for continuous service support, are expected to drive changes in this market.

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Global Unified Communication as a Service Market Dynamics

Drivers

  • growing trend of BYOD is capitalizing market growth

The rise in demand for BYOD (bring your own device) systems in the corporate sector, where employees are told to bring their own device to work rather than rely on the company's hardware, is expected to drive market growth over the forecast period. Bring your own device policy also provide a strong central communication technology, allowing for convenient and easy communication between various parts of the organisation. Another factor that is expected to aid market growth is the growing acceptance of cloud services by major organisations, owing to their ability to provide employees with real-time monitoring and resource efficiency features.

  • Growing focus on integrating devices with advanced analytical tools

With the rise of the internet of things (IoT), businesses are increasingly focusing on integrating devices and data with advanced analytical tools, resulting in a self-sufficient work environment. In addition, ongoing technological developments include an expanded product portfolio of mobile unified communication infrastructure vendors, who provide third-party Fixed Mobile Convergence (FMC) and SIP apps to the market. Furthermore, the pervasiveness of smartphones has prompted unified communication vendors to create mobile unified communication apps that are compatible with smartphones.

Some of the major players operating in the unified communication as a service market are:

  • Amazon Web Services, Inc. (U.S.)
  • Cisco Systems Inc., (U.S.)
  • NTT DATA Corporation (Japan)
  • DXC Technology Company (U.S.)
  • VMware, Inc. (U.S.)
  • RACKSPACE TECHNOLOGY (U.S.)
  • Informatica (U.S.)
  • IBM Corporation (U.S.)
  • Microsoft (U.S.)
  • Siemens (Germany)
  • ANSYS, Inc. (U.S.)
  • SAP SE (Germany)
  • Robert Bosch GmbH (Germany)
  • NetApp (U.S.)
  • Atos SE (U.S.)
  • Fujitsu (Japan)
  • CenturyLink (U.S)
  • Hewlett Packard Enterprise Development LP (U.S.)
  • Dell Inc., (U.S.)
  • Oracle (U.S.)
  • Google LLC (U.S.)
  • Atos SE (France)
  • KELLTON TECH (India)

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Global Unified Communication as a Service Market Scope

Component   

  • Telephony
  • Unified Messaging
  • Conferencing
  • Collaboration Platforms and Applications

Deployment

  • Private cloud services
  • Public cloud services

Organization size

  • Small and medium sized enterprises
  • Large Enterprises

End-Use

  • Banking Financial Services and Insurance (BFSI)
  • Healthcare
  • IT Enabled Services and Telecommunication
  • Retail and Consumer Goods
  • Transportation and Logistics
  • Travel and Hospitality
  • Automotive
  • Public Sector
  • Others

Unified Communication as a Service Market Regional Analysis/Insights

The countries covered in the unified communication as a service market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America

The country section of the report also provides individual market impacting factors and changes in market regulation that impact the current and future trends of the market. Data points like down-stream and upstream value chain analysis, technical trends and porter's five forces analysis, case studies are some of the pointers used to forecast the market scenario for individual countries. Also, the presence and availability of Global brands and their challenges faced due to large or scarce competition from local and domestic brands, impact of domestic tariffs and trade routes are considered while providing forecast analysis of the country data.

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