Take time to think about the issue, if you can. If you can have a day or even a few hours to think about their problem and possible solutions, take that time to really think about every possible solution or way of approaching the problem. You could even take the opportunity to ask someone else for advice, if you know someone who's more knowledgeable on the issue. However, a lot of the time people need immediate help by the time they actually ask for advice, so you might just have to respond to the best of your ability and follow up later.

snake game